Privacy Policy

The internet landscape is changing, and Globexs, like many companies around the world, is implementing stricter practices to protect your personal information from unauthorized disclosure and to be more transparent on what is done with your personal information and how you can control how your information is used and distributed. We have always followed best practices in collecting and handling your personal information and will continue to make this a priority when you do business with us.

Currently, Globexs has 7 websites:

• globexs.com – rentals for expats
• bluekey.homes – long term rentals in Valencia
• shop.globexs.com – webshop for expats and owners
• nestor-pm.com – property management in Valencia
• globexs.network – Globexs international network
• globexsgroup.com – overview of the Globexs group
• support.globexs.com – support website
• madridcoliving.globexs.com
• expatsuitesvalencia.com

This privacy policy describes:

• What data we collect and the purposes for which we carry out its collection. 
• How we use that data.
• The options we offer, including how to access and update the data.

We collect personal data through the following means:

Information that users provide us with the contact forms of globexs.com

In various forms on globexs.com, we ask users for personal information, such as name, email address, telephone number or postal address. We collect this information to offer a rental service or to give the possibility to owners to rent their apartments through our platform.

The data can be communicated to the providers of the accommodations (owners or agents of the accommodation) that the user reserves through globexs.com. We use the data to:

• Manage the reservation and payment process.
• Resolve queries made by users.
• Comply with billing and accounting requirements, perform statistical analysis and verify credit cards and other payment cards.
• Whenever the interested party gives his consent, the data can be used to carry out commercial communications such as a newsletter.

Information that users provide us with the contact form of Bluekey Homes

In a contact form on bluekey.homes, we ask users for personal information, such as name, email address, telephone number or postal address. We collect this information to offer real estate services, legal services related to real estate investments, and property management services.

The data can be communicated to Bluekey’s partners, in particular real estate agencies that assist us in seeking investment for the interested party.

We use the data to:

• Get in touch with users.
• Whenever the interested party gives his consent, the data can be used to make commercial communications such as a newsletter.

Information that users provide us when they purchase on our webshop (shop.globexs.com)

We collect information in our webshop to be able to offer a sale service. We use personal information to accept and manage orders, deliver products and services, process payments, and communicate with users regarding orders, products, services, and promotional offers.

We use the data to:

• Manage the purchase and the payment process.
• Comply with billing and accounting requirements, perform statistical analysis and verify credit cards and other payment cards.
• Whenever the interested party gives his consent, the data can be used to make commercial communications such as a newsletter.

Information that users provide us with the globexs.network contact form

In a contact form at globexs.network we ask users for personal information, such as name, email address, phone number or postal address. We collect this information to be able to study the possibility of a collaboration with the interested party.

We use the data to:

• Get in touch with the interested party.
• Whenever the interested party gives his consent, the data can be used to make commercial communications such as a newsletter.

Information you provide when you subscribe to our newsletter

With a pop-up on the Globexs web pages, we offer the possibility to our users to subscribe to our newsletter.

Traveller record sheet and rental agreement

Each time we check-in, a rental contract is signed, and a traveler registration form is filled in to comply with the obligations legally required by the public administration authorities.

The Globexs web pages use cookies to improve the user experience. Cookies are part of the technology necessary for the correct functioning of websites and are not inherently harmful, but users must know the implications regarding privacy.

What are cookies?

Cookies are small data files that the Internet server sends to the device with which you connect to our websites. They are associated only with your browser and do not provide personal data by themselves. Cookies can not damage your device and are also very useful, as they help us identify and resolve errors. When browsing Globexs web pages, session cookies and persistent cookies are used, which in turn can be your own and/or third-party cookies.

Session cookies are cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion. That is, they are temporary and disappear when the session ends.

Persistent cookies are a type of cookies in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Own cookies are those created or managed by the person responsible for the Globexs web pages.

Third-party cookies are those managed by providers of technical services, analysis, social networks, personalization, and advertising outside Globexs.

The web pages of Globexs make use of Google Analytics as a tool to control and analyze the visits received on our website and the activity of our users.

Delete cookies

The most popular browsers have configuration options and security features that allow you to avoid the installation of cookies and/or other navigation data collection systems on your device. You can configure your browser to reject cookies, but this (depending on the purposes of the cookies) could prevent you, totally or partially, from the normal operation of the website or prevents access to some services of the same. For example, it could prevent certain transactions, use certain features or have access to some of our website’s content.

For the configuration of Cookies depending on the browser you are in, you can access:

• Google Chrome: Tools → Settings → Show advanced settings → Content settings → Cookies → Block data from third-party sites and cookies
• Mozilla Firefox: Tools → Options → Privacy → History → Use a custom configuration for the history
• Internet Explorer: Tools → Internet Options → Privacy → Settings for the Internet zone
• Safari: Edit → Preferences → Privacy → Block cookies
• Opera: Menu → Settings → Privacy and Security → Cookies section

You can revoke the use of cookies in your browser, through the above indications or by installing a rejection system in your web browser.

Any person has the right to request access to their data, rectification, or deletion. Whenever a user uses our services, our goal is to provide access to personal information. If that information is not correct, we strive to provide the user with ways to remove or update it quickly, unless we must maintain that information for legitimate legal or business reasons.